Returns
Returns to be sent to:
NZ Sign Solutions
2/18 Arklow Lane
Stanmore Bay
Auckland 0932
IF YOUR SIGN IS FAULTY OR INCORRECT:
Please get in contact with us. Our contact information is available on our contact page.
We aim to package all orders correctly without faults, though we understand human error does happen at times, and we apologize for that.
If you received a faulty product or an incorrect product, please let us know immediately by emailing or calling us.
In the case of a faulty product, please provide us with:
-
your name and invoice details
-
an accurate description of the fault
-
clear images of the fault
-
In the case of an incorrect product, please provide us with:
-
your name and invoice details
-
clear photos of what you received
-
the product name and description of what you ordered
-
We aim to respond within 1-3 working days and hope to resolve the issue as soon as possible.